In re: MyFord Touch Consumer Litigation
MyFord Touch Class Action Settlement
3:13-cv-03072-EMC

Welcome to the MyFord Touch Class Action Settlement Website

IF YOU PURCHASED OR LEASED A MYFORD TOUCH-EQUIPPED FORD OR MYLINCOLN TOUCH-EQUIPPED LINCOLN VEHICLE FROM A FORD OR LINCOLN DEALERSHIP BEFORE AUGUST 9, 2013, A CLASS ACTION LAWSUIT MAY AFFECT YOUR RIGHTS


 

What is this Lawsuit About?

Plaintiffs have sued Ford Motor Company alleging that certain Ford and Lincoln vehicles sold or leased before August 9, 2013 were equipped with defective MyFord Touch or MyLincoln Touch information and entertaining systems ("MFT"). Plaintiffs claim vehicles with MFT were defective because, among other things, they will not respond to voice commands; do not connect to the owner's mobile device; provide inaccurate directions and/or misread the location of the vehicle; and/or freeze up or crash altogether.

Plaintiffs allege that when the system freezes or crashes the driver cannot operate any of the features connected to MFT, including the navigation technology, the radio, the rearview camera, or the defroster. Plaintiffs further allege that Ford charged a premium price for MFT and seek to recover economic damages. Plaintiffs are not pursing claims for personal injuries. 

Ford denies that it did anything wrong and denies that the MFT is defective. The Court has not decided whether Ford did anything wrong. 


Who is Included?

If you purchased or leased a Ford or Lincoln vehicle equipped with MFT from an Authorized Ford or Lincoln Dealer in one of these states before August 9, 2013, you may be a member of the classes:

  • California 
  • Massachusetts
  • New Jersey
  • North Carolina
  • Ohio
  • Virginia
  • Washington 

How do I Participate in the Settlement?

You have to decide whether to stay in the Classes (and file a claim or potentially receive a unilateral payment), ask to be excluded, or object to the Settlement. You had until September 20, 2019, to exclude yourself. You could have still filed a claim form if you objected to the Settlement. 

Legal Rights and Options

Your legal rights and options in this lawsuit are summarized below.

Option and Deadline
Event
OBJECT OR COMMENT
September 20, 2019 (Filed) (Passed)
You may write the Court about why you do, or do not, support the proposed Settlement, or any of its provisions. The objection deadline passed on September 20, 2019
ASK TO BE EXCLUDED
September 20, 2019 (Received) (Passed)
If you do not want to participate in the proposed Settlement, you could have excluded yourself by submitting a request for exclusion to the Ford MFT Settlement Exclusion Center so that was received by September 20, 2019. This is the only option that allows you to retain any rights you may have against Ford over the claims in this case.
SUBMIT A CLAIM NOW
September 24, 2019 (Postmarked) (Passed) 
If you wish to submit a claim for a higher level of monetary compensation, you must have submitted a claim form by September 24, 2019. The monetary compensation for those who successfully submit valid claim forms ranges in most cases from $45-$400. 
DO NOTHING AT THIS TIME If you decide not to submit a claim, you may still receive monetary compensation between $20-55. However, please note that you may be eligible for a higher amount of monetary compensation if you choose to successfully submit a valid claim form. 
SOFTWARE UPDATE Class Members are entitled to a dealer-installed or self-installed software update to the current compatible MFT software version. To determine if a software update is available for self-installation for your vehicle click here. A second Notice will be sent if the Settlement becomes effective reminding you of the availability of a software upgrade.

Key Dates

The key dates below reflect important dates and deadlines in connection with this lawsuit. Please be sure to review these dates and take any appropriate steps necessary before the deadline passes.

Date/Deadline Event
September 20, 2019 (Filed) (Passed) Deadline to Submit Objection
September 20, 2019 (Received) (Passed) Deadline to Submit Exclusion
September 24, 2019 (Postmarked) (Passed)  Deadline to Submit Claim
November 21, 2019 at 1:30pm (PST) Fairness Hearing

For More Information

Visit this website often to get the most up-to-date information.

Mail

MyFord Touch Class Action Settlement
c/o JND Legal Administration
PO Box 91241
Seattle, WA 98111-9341